Voice services - CDRs

General information

On the Call Detail Record page, you can view detailed information about the calls on your project in the Teliqon portal. You can access this page from the left-hand side menu:

The page contains the following elements:

1. Top toolbar;

2. Call list;

3. Bottom toolbar.

Top toolbar

The top toolbar looks as follows:

The page contains the following elements (from left to right):

1. 'CSV download' button;

2. 'Elements per page' dropdown list;

3. 'Filter' button.

If you need to download the CSV file, click on the 'CSV download' button, ensuring that the export conditions are met: the selection contains a maximum of 700,000 records.

To change the number of records displayed on the page, you can use the dropdown list for page elements. Available options are:

1. 10 per page;

2. 15 per page;

3. 25 per page;

4. 50 per page;

5. 100 per page;

6. 250 per page.

Upon clicking the 'Filter' button, the following window will open:

In this window, you can select the time period for displaying the data using the calendar:

In this calendar, you need to first select the start date and then the end date by clicking on the appropriate day.

To fill in the 'Direction code' field, simply select one of the available options from the dropdown list. To make searching easier, you can enter one or more characters from the keyboard. The list of suggested values will be narrowed down according to your input.

The 'Disposition' parameter can be selected from the following options in the dropdown list:

• Failed;

• Busy;

• No answer;

• Answered.

The 'Source' and 'Destination' fields must be filled in by entering data from the keyboard.

For the 'Billsec' and 'Duration' parameters, you need to provide two values by entering the lower and upper limits from the keyboard. The search will be conducted within the range you specify.

Once you've selected the desired filters and want to apply them, click the 'Apply' button. If you want to clear the filters, click 'Clear'.

If you want to reset all filter values, you can either manually select '-' in each field or, at the top of the page, find the filters and reset them using the 'X' icon.

Call list

The call list looks as follows:

This block displays all calls by default. You can also view a specific selection by applying filters in the top toolbar.

You can also use the quick filters next to the column headers.

Only one quick filter can be active at a time. It has 3 states, which can be toggled by clicking on the filter:

1. No sorting;

2. Sorting by descending order;

3. Sorting by ascending order.

Clicking on another quick filter will reset the previously selected filter to its initial state (no sorting).

The call list consists of the following parameters:

1. Call Date (UTC): The date when the call occurred. Displayed in UTC.

2. Source: The phone number from which the outbound call was made.

3. Direction Code: The country code to which the call was made.

4. Destination: The phone number to which the outbound call was made.

5. Disposition: The call status. It can be: ANSWERED, NO ANSWER, FAILED, BUSY.

6. Duration: The total duration of the call. This includes the ringing time and the actual conversation time.

7. Billsec: The duration of the actual conversation.

8. User Rate: The price per minute of the call in USD.

9. User Price: The actual price for the call.

Bottom toolbar

The bottom toolbar looks as follows:

It allows you to use page pagination.