This document describes the Settings page in the Teliqon portal and explains how to configure project notifications and security options. It covers API settings, two-factor authentication, DID numbers, balance alerts, subscriptions, and spending reports. It also shows how notification delivery and report emails are presented in the portal.

General Information

On the Settings page, you can view and configure project notifications in the Teliqon portal. You can access this page from the left-hand side menu:

The Settings page contains the following sections:

API Settings;
Two Factor Authentication;
DID numbers;
Balance;
Subscriptions;
Spending reports.

Api Settings

The API Settings information section is structured as follows:

In this section, you can view and copy the URL for sending API requests, as well as the token required for further interaction with the API. Examples of such usage are provided in the SMS sending documentation.

Two Factor Authentication

The Two Factor Authentication information section is structured as follows:

In this section, you can view and modify the two-factor authentication settings. The following configuration options are currently available:

Email;
TOTP (Google Authentication, 2FAS, Authy or similar).

When email-based authentication is enabled, you will receive an email notification with relevant information each time a login attempt is made from a new device.

When TOTP authentication is enabled, for example via the Google Authenticator app, a pop-up window will appear displaying a QR code. This code must be scanned using the Google Authenticator app.

You need to open one of the supported applications, such as Google Authenticator on your smartphone, sign in with the appropriate Google account, then tap the plus icon in the bottom right corner of the screen and choose one of the two available options:

Scan a QR code;
Enter a setup key.

If you choose to scan a QR code, a scanning window will appear. Point it at the QR code provided by the system.

Once scanned, you will receive a time-based code for your Teliqon CRM account. This code is valid for approximately 20 seconds before it automatically refreshes.

After this step, the account will be added to your list of authentication methods.

A detailed official guide on how to use Google Authenticator is also available here.

DID numbers

The DID Numbers information section is structured as follows:

In this section, you can view and modify notification settings for events related to the DID number. Currently, the available event setting is 'DID Number goes to spam'. Notifications can be received via email or directly within the portal.

Balance

The Balance information section is structured as follows:

In this section, you can view and modify notification settings for events related to the project balance. Currently, the available event settings are 'Low balance limit' and 'Balance top-up'. Notifications can be received via email or directly within the portal.

Subscriptions

The Subscriptions information section is structured as follows:

In this section, you can view and modify notification settings for events related to the project subscription status. Currently, the available event settings are 'Subscriptions expiring' and 'Subscriptions billing'. Notifications can be received via email or directly within the portal.

Spending reports

The Spending reports information section is structured as follows:

In this section, you can view and modify the settings for sending reports to your email address. Currently, the available notification frequencies are 'Daily', 'Weekly', and 'Monthly'. Notifications can be received via email.

The emails you receive will have the following format:

The information is organized into two tables: 'Additional balance' shows deductions for extra services, and 'Voice balance' tracks charges for calls.

Account Settings Guide