Voice services - SIP Endpoints

General information

The SIP page displays your SIP Endpoints - the devices or applications used for internet telephony. These can include hardware IP phones or specialized software (softphones) installed on a computer or smartphone.

Additionally, if you already have a server or a PBX system, you can use the endpoints to enable both outgoing and incoming calls through the cloud service by establishing a connection via SIP.

You can access this page from the side menu:

The page contains the following elements:

1. Top toolbar;

2. SIP list;

3. Bottom toolbar;

4. Information about SIP Gateways.

Top toolbar

The top toolbar consists of the following elements:

1. Select the number of records displayed per page:

• 10 records per page;

• 15 records per page;

• 25 records per page;

• 50 records per page;

• 100 records per page;

• 250 records per page.

2. Search SIP Trunk;

3. Filter SIP Trunk;

4. Add Endpoint.

They are used to manage the list of SIP Endpoints for your project.

Add Endpoint

After clicking this button, a window for adding an endpoint will open:

In this window, you need to fill in the following parameters:

1. Name;

2. Description;

3. Auth type.

The 'Name' and 'Description' fields can be filled in by typing characters from the keyboard.

To fill in the 'Auth type' fields, you need to select a value from the dropdown list.

The following values are available for selection in the 'Auth type' parameter:

1. Username + Password;

2. IP auth.

When selecting 'IP auth', you will need to specify the IP address of your server or PBX.

When selecting 'Username+Password', you will need to provide the login and password through which you can connect to the SIP trunk.

Once you have entered the required information, click 'Add' to save it. The added endpoint will appear in the list of endpoints on the page.

If you change your mind about creating a new SIP Endpoint, click the 'To SIP Endpoints' button.

Search in SIP

To start searching for SIP Endpoints on the page, you need to enter one or more characters in the search bar, then press ‘Enter’ on your keyboard or click the 'Search' button on the screen.

SIP Endpoints List

All endpoints added to the project are displayed in the list, which looks as follows:

Using the quick filters in the list, you can easily and efficiently sort the endpoints by any parameter in ascending or descending order.

Only one quick filter can be active at a time. It has 3 states, which can be toggled by clicking on the filter:

1. No sorting;

2. Sorting by descending order;

3. Sorting by ascending order.

Clicking on a different quick filter will reset the previously selected filter to its initial state (no sorting).

You can also access the settings for each individual SIP Endpoint by clicking the 'View & Manage' button on the right-hand side.

After clicking, the SIP Endpoint management page will open:

Here, you can make changes to any of the fields or delete the SIP Endpoint from the system.

To make changes, you need to click the pencil icon next to the field you want to edit.

Bottom toolbar

The bottom toolbar looks as follows:

It allows you to use page pagination.

Information about SIP Gateways

This section provides the necessary network details to configure your SIP equipment or PBX system for successful interaction with the Teliqon service.

The table contains the following parameters:

• Hostname & IP Address: These identify the server where the SIP traffic should be sent. Most SIP clients or IP-PBX systems (like Asterisk or FreePBX) use these to establish a connection.

• Port: This is the specific signaling port for the SIP protocol.

• Available tech prefixes: These are numeric codes prepended to a dialed number to define how a call is handled. They act as identifiers that tell the system which billing tariff and routing path to use.

• Call initiation example: This demonstrates how to format a dialed number. You must prepend a Tech Prefix to the destination phone number.

• Go to Rates: A functional button that redirects the user to the Rates section, where they can view the pricing table and tariff details for this gateway's prefixes.